This title is a direct quote from the Trade Union’s e-commerce education presentation by CGI’s Mikko Kuusisto. We were participating in a training of experts involved in e-commerce. The discussion in this event proceeded very fast into customer experience and its improvement. This topic is popular right now, and for a reason. Both good and bad service experiences spread faster than before and […]
About Minna Koivisto
Communication and Administration at Canter Oy.
Work experience in marketing, communication and PR. Interested in new ways and channels to make better communication and marketing.