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Outi Canter asiakastuki

Kettle Beast, customer support and learning all that is new – first months at Canter

In December we got some new blood in our team, when Outi joined us as a Support and Delivery Specialist. Her interest towards Canter spiked once Tuomas tipped her off about the open position, and after having worked at Canter for four months she has learned all sorts of new things to supplement her interest towards solving customers’ issues.

Before joining Canter this Kajaani-born engineer has worked at Ericsson, F-Secure and Synchronoss Technologies Finland in multiple positions. At Canter her job description is multifaceted, and being familiar with the technologies and people is of huge help.

 

Outi_Canter toimisto

 

Even in short time she has learned a lot:

I have learned lot about product information management, as well as where and how the information is used. My job has been diverse and I have been able to do lots of things.

Canter’s band, Kettle BEast,  has also been able to strengthen themselves after Outi joined us.

Right off the bat I was accepted to the company band, Kettle Beast. It has helped me tremendously in adjusting to the workplace as we’ve been able to spend time together in a non-work fashion as well.

 

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Photographer: Mikko Wilson

During her free time Outi hangs around horse stables and takes part in events as volunteer, and she says she’s enjoyed her time at Canter a lot.

Colleagues are happy and helpful, and the work has been pretty much what I expected them to be. At Canter people want to work as a team, and I feel that both colleagues and clients are really seen as people here. Sometimes it’s good to make sure that others are happy, even if that’s not expected of you.

Read more employee stories.

Top moments of 2016

We’ve left yet another year behind us and have started a new one. After the first two weeks I can easily say that the following 350 days will fly by us swiftly, as they usually do. With all the “Let’s do everything better this year” hype going around it’s good to remember that we’ve achieved a lot during 2016, and as such we’ve summarized the year in a list.

1. New office space

We love Spektri! We have furnishing by Martela, interior design and taping done by Jenni, and a brand-colored wall and soundproofed windows. We also have an oven, and during the latter part of the year we ate more croissants than ever before in our lives – combined. But the most important thing are the people here, so feel free to visit us and take a look!

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Welcome!

2. New friends and colleagues

In 2016 we (and our band) were joined by Abel, Turo, Mary, Ivar and Outi. It’s so great to have you guys with us!

3. Adventure Park Huippu

The day we spent at the adventure park Huippu was really something for those loving and fearing the heights alike. Jumping like Tarzan really showed us our true strength. If you’re looking for something more than just another day at the office, Huippu is most definitely worth a look.

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So cool!

4.Kettle Beast

During the last quarter of the past year it was time to let our actions speak louder than our words. During our Christmas party on 28.10. our office band Kettle Beast performed their first gig. Even the little issues with electricity didn’t slow them down, and the band was rocking, all of us were dancing and everybody was enjoying themselves. The first gig was far from being the last, and one and half months later they were playing again at our housewarming party. And they’ve already been booked again..

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Kettle Beast after their first gig.

5.Housewarming party

During December we had our housewarming party just three days after all the taping was finished. The house was full of clients and affiliates enjoying great food and drinks! We had good time, and according to the positive feedback so did our guests. Kettle Beast were better than ever before.

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Housewarming party in December.

6.Popcorn machine

We thought we’d be really unique and imaginative when we took a popcorn machine to the recruitment fair, but our dreams were quickly shattered by dozens of other people having the same exact idea. Oh well! The machine has been running in our kitchen ever since charming everyone, and I can tell you that many challenges have been succesfully dealt with with a popcorn bowl nearby.

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The machine that saved our days.

7.New clients

Last year we got to start new projects with Fredman Group, Leipuriliitto, Helvar and Orient Occident. It has been an honor to get to know you and to work with you in order to further business and product information management applications. Your needs and requirements allow us to develop as well.

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We and part of our new and old clients.

8.Old customers

” We only have nice customers”. This is a saying that can constantly be heard throughout the office, and it reminds us how behind every company and title there is always another person. We’ve been lucky to meet some great people to help us bring our development projects over the finish line, and to help us build a new and better ensemble. Thank you, for allowing us to work with you!

Here’s to a successful 2017!

Building something new in a relaxed environment

Our leading software architect Tuomas started at Canter in 2011. Tuomas is an electrical installer and IT engineer who takes care of the development of our new product version (and many other things) together with our CTO Janne Costiander.

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Canter is a small company with a relaxed atmosphere. Every once in a while I used to explore work options elsewhere, but kept returning here. The best thing about being here is being able to impact upon your own job and the way that things get done.

Before coming to Canter, Tuomas worked as a self-employed web developer. Work and hobbies slotted together nicely for the dad of twins under the age of one.

My hobbies are self-employment, programming and disc golf. Before having children, I had more exercise-based hobbies but I have had to cut them down during the last year.

Learning new things, pro-activity and the desire to develop are some of the most important things for Canter. Tuomas also has his own action plan.

I want to keep developing as a manager and team leader. I also want to develop my language skills, and thankfully I can practice my communication skills daily. I am interested in new programming techniques, too.

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Among the employees, general job satisfaction in the workplace is highly valued. Tuomas describes his co-workers:

We have a great time together at work, and everyone is really friendly and willing to help wherever necessary. The atmosphere is relaxed and filled with humour.

Read more about working in Canter.

Flexibility, versatility, and learning experiences

Our own Front End Developer, Lotta, has worked with Canter for three years. The media technology engineer came to work with us through a classic recruiting process, after having worked earlier as a web developer and freelancer.

 

My typical workday consists of client projects. My duties are versatile: a work week may include e.g. design and implementation of the client’s product information intranet interface, InDesign layout automation, image processing, and client training. I am additionally somewhat involved with font product development.

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At Canter product development and the new product version under development permit learning new things.

 The best things in my job are versatility of tasks and the possibility to do a wide range of different things. On the other hand it’s challenging, but also rewarding on the other, when you are regularly allowed to step outside of your comfort zone. I have learned new techniques and working methods, and I have a good flow completing projects even on a tight schedule. Through product development you are able to learn new techniques constantly.

Work life and flexibility are important things to the mother of an almost two year old daughter.

 In my case it is important that Canter enables flexible working hours and opportunities. Combining family life and work is a breeze.

Lotta encourages job seekers to apply at Canter.

Working here, attitude is of utmost importance. Many things were unfamiliar also to myself at the beginning, but here you also have an opportunity to learn things with the help of experienced colleagues.

We are looking for colleagues to Lotta and us others. Find our other open positions here.

 

A versatile job function motivates and educates

Our Customer Relations Manager Katri has enjoyed working for Canter for over five years now. The Engineer with a post graduate degree in Communications Technology, had been working as a project manager and done some coding before joining Canter. She was drawn to Canter because of the development opportunities and to be able to take on new challenges.

We have a really small organization. Usually there is a possibility to affect things, if you choose to do so. In a small organization, the advantage is also to be able to do many different things. The versatile job function is what I enjoy most in my work.

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Working for Canter educates and develops every day.

Dealing with different customers, my understanding of their business functions has increased a lot. Our product interfaces with many areas of business, so by these projects, I have been able to understand comprehensively the customers’ organizations. It is a continuous learning from the smaller customers to the larger customers. Also to be familiarized to different corporate cultures is interesting.

When asking about future goals and visions, thoughts are targeted towards product development.

I am eagerly waiting for our new product release to be used by our current and new customers. I believe that it will enable even more comprehensive customer work and bring many new and interesting projects.

Katri has a clear message for a potential job seeker:

By doing you learn a lot and it is not worth hesitating to apply. You can go a long way by using your common sense and with an active and independent work attitude, combined with your previous know-how is the best way to develop. When adding lots of sense of humour to this, no doubt that you will feel at home with us.

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What are the best things in your work?

We have wonderful and fun customers and the best colleagues, with whom it is great to work with, year after year. We have a good time at work. Our new office is comfortable and enables you to work in different environments. And as our official quiz-director, I have to mention the excellent quizzes and competitions that we have regularly with our staff.

We are looking for new reinforcements, so have a look here to see our open positions.

New strengths in product development

Last spring, we got a new employee at the office with Abel starting with us as Full Stack Developer. Abel has now been working with Canter for half a year, and we interviewed him and asked him about his thoughts of the new job and work environment. The developer, who formerly worked at Aalto University, where he also graduated, says he has been well received at his new job.

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I knew nothing of Canter before I was contacted and started actively looking for information. I arrived at the interview and ended up working here. I was very positively welcomed and immediately got to working with new, interesting challenges.

When asked about his goals, the answer is prompt.

At the moment, I’m working with our next-generation product version, and the goal is to take this project further according to the project timeline together with Janne and Tuomas. I have learned plenty of new things in a short time, and this type of work and learning fits me like a glove. I like it that I have the opportunity to develop every day.

Getting to know the new work environment and workmates has also been smooth.

The people here are very extrovert and helpful to each other, which is something that helps solve even the greater challenges quickly. What has been surprising is that we also have some people who are very talented musically, and that I admire greatly :-)

Would you like to be part of our growing and developing team? We are looking for new reinforcements, so have a look here to see our open positions.