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Helvar polishes product information management processes with Adeona PIM

Specialised in energy-efficient solutions for the global market, Helvar will centralise its product information management with the Adeona PIM solution.

The lighting technology company publishes product information on its website, in printed product catalogues and in brochures, price lists and Excel spreadsheets targeting various resellers and market segments.

In the past, the company’s product information was scattered across different systems: on the website, in printed catalogues and in local area network shares. The major challenge has been managing the different language versions, which, with the eight languages to maintain, is not a surprise. Although the majority of the content is the same regardless of the language, it still needs to be updated separately for online publishing and for the printed catalogue. In addition, images and other documents had to be copied to the website and also to a separate media bank service.

The new media bank was published in April. Now the images and documents are automatically updated by Adeona PIM and the changes are reflected both on the website and in the media bank. In addition, automation can make industrious steps easier, such as updating product information in price lists and product catalogues with finished layout.

Are you interested? For more information about our PIM solutions, please contact:

Manager, Customer relations
Katri Koskentalo
katri.koskentalo@canter.fi
+358 40 167 8971

 

Helvar is an international lighting technology company specialising in energy efficient components and solutions for lighting and lighting control systems. We aim to bring continuously more intelligent, easy-to-use, reliable lighting solutions for the different needs in the marketplace. Strong growth in LED and lighting controls will continue with a growing emphasis on the opportunities digitalisation will provide, the internet of things (IoT), human centric lighting and energy efficiency being key elements in the future of lighting.www.helvar.fi 

Canter provides their clients with Adeona product data management solutions. With Adeona, it is possible to save all the information centrally in order to update and share them faster. Getting your product to the market becomes faster, and the results can be seen in the increase of customer satisfaction. You can read more about the company at:https://www.canter.fi/en/company/

 

Product Information and Buying

This summer, our company will move to a new location. The renovation has just started, and I hope we’ll be in a shining new office that has been designed according to our needs. I’ll certainly write more about the new premises in our blog at a later time.

I have participated in the design of the new office, dealing with everything from the layout plan to cabling. During this process, I have learned about dozens of products and services that were new to me. As examples, I could mention glass walls, acoustic solutions, teamwork products, wall drawing boards, furniture, and AV technology, which all have become more familiar to me. Not everything has been a walk in the park.

In particular, companies that do B2B trading, product information availability varies greatly. Be it an online store, a website, or a product catalog, many businesses seem to assume that the customer will ask or know what they are looking for. With many products, even the basic data isn’t shown properly. This is my list of information I want to see when I’m looking for products:

  • Price: If the price or service is customizable, information on the effect on price
  • Availability or delivery time
  • Product properties: Technical specifications, dimensions, etc.
  • Product description: Where and what type of use the product is suitable for, e.g., consumer vs. office product
  • Images: If the product is related to interior decoration, illustrations in different environments
  • Services: What services are related to or available for the product: g., design, installation, transport, etc.
  • Where to ask, who to contact for details: For many products, I would have been a sure customer if the product page had had readily accessible information on which expert I can contact when in doubt
  • Reviews: What other customers are saying of this product

There’s been a lot of talk about how B2B trading is changing, and clients that are used to consumer online stores are expecting rock solid purchase and service experience also when buying online. The world definitely isn’t finished in this aspect. Products that don’t have complete information don’t sell. Fortunately, there are already some positive exceptions that stand out from the crowd. As for myself, I’ll do my business where the product information is extensive and up-to-date, and in this case the price isn’t always the decisive factor.

Read more about our solutions for product information management.

Sormat’s product catalogs automated in 11 languages using Canter’s technology

Sormat’s bolts, anchors and other fasteners assembled into a catalog in 11 languages

Sormat’s product catalogs are actively used in construction sites and offices in 11 different languages throughout Europe. The new polished appearance and rapid layout process significantly enhance the company’s product marketing and essential product information distribution. Using real-time search functionality, product information is retrieved from Sormat’s system into an automated InDesign layout provided by Canter. A two-hundred-page catalog is now produced within hours instead of months, and content is simultaneously updated into the website and product catalog.

The technology for the layout automation is directly integrated with Sormat’s new product database which provides all product-related and product-category-related texts and images. The new catalogs contain 14 different types of charts for the distinct presentation of different types of products.

 

We decided to go for the technology provided by Canter as we wanted to enhance and speed up the production of our print publications, our product catalogs in particular, and prepare ourselves for the already rapidly accelerating proliferation of digital printing as well as generally have more flexibility and cost-effectiveness in our publication process. Our new tool enables us to purely concentrate on the content and interpretation of our own expertise with a focus on our audience instead of wasting valuable resources in practicalities such as chart layouts and spell checks.

Matti Koukka, Marketing Manager, Sormat Oy

 

The project was preceded by a workshop led by Canter in which the conditions for automation were examined and a common understanding for the structure of the automated product catalog was formed.

 

From time to time, it is a true pleasure for Marketing Manager to find a partner who is genuinely skilled in their own business and furthermore, who is able to efficiently share their know-how with their clients. The preparatory two-day workshop for the introduction of Canter’s layout automation technology did not try to get the “client to realise what they had always known”. Our learning curve rose continuously at an accelerating rate and with a tight angle towards the top right corner. A practical, well-prepared and comprehensive workshop enabled us to get a deeper understanding of the structure of our product information and particularly streamline our complex and technical charts.

Matti Koukka, Marketing Manager, Sormat Oy

More information:

Matti Koukka, Marketing Manager, Sormat Oy, matti.koukka@sormat.com
Janne Costiander, Development Director, Canter Oy, janne.costiander@canter.fi

Sormat Oy (Ltd)

Sormat was founded in 1970 and is Northern Europe’s leading international-level domestic manufacturer of fastening materials operating in over 40 countries. Located in Rusko near the city of Turku in western Finland, Sormat employs nearly 90 people and partners with many of Europe’s and the world’s largest industrial and construction companies. Sormat’s turnover in 2013 was 19.3 MEUR.

www.sormat.fi